Last Updated: January 18, 2025

1. Introduction

Ross Kingdom LTD (“Company,” “We,” “Us,” or “Our”) operates as a multidimensional enterprise from its headquarters at Baba Sali 103 St., Dimona, Israel. Moreover, we serve both local and international markets by specializing in:

• AI systems and solutions for complex, sophisticated client needs
• Ownership and operation of local businesses (restaurants, factories, tech companies)
• Support for local communities and businesses
• Software and hardware solutions for businesses in Israel
• Software-as-a-Service (SaaS) and cybersecurity services for corporations worldwide
• Research and Development (R&D) in drone technologies, artificial intelligence, robotics,
  agriculture, and medical industries

Furthermore, this Company Policy explains the core principles and standards by which we operate and engage with our clients (“You,” “Your”) across all our services, products, and associated activities.

2. Purpose and Scope

This Policy governs the professional and ethical standards we uphold in our dealings with clients, partners, and the broader community. In addition, it applies to:

• All Ross Kingdom LTD employees, contractors, and affiliates
• All products, services, and solutions provided by Ross Kingdom LTD, whether offered online or offline
• All geographic regions where we operate, including Israel and abroad

3. Our Commitments to Clients

• Quality and Innovation: We strive to deliver cutting-edge AI systems and solutions that meet the highest standards of performance and reliability.
• Transparency: We maintain clear and open communication regarding project timelines, costs, and deliverables for all services, ranging from local business operations to advanced R&D initiatives.
• Ethical Conduct: We follow all applicable laws, regulations, and ethical guidelines, including those governing AI, data privacy, and cybersecurity.
• Data Protection and Security: We protect client data and proprietary information by adhering to relevant legal frameworks such as Israeli data protection laws and international standards.
• Community Support: We actively support local businesses and community development, thereby creating a positive social impact in every region where we operate.
• Customer Satisfaction: Our support team addresses inquiries, issues, and feedback promptly and effectively.

4. Client Responsibilities

When you engage with Ross Kingdom LTD, you agree to:

• Provide accurate information relevant to any project, service request, or partnership.
• Comply with all applicable laws and regulations when using our products and services.
• Respect the intellectual property rights of Ross Kingdom LTD and any third-party licensors.
• Use our software, hardware, and SaaS or cybersecurity solutions only for lawful and authorized purposes.
• Avoid activities that could harm, disrupt, or misuse our infrastructure, websites, or services.
• Fulfill payment obligations promptly, as specified in any contract or agreement.

5. Code of Conduct

• Professionalism: We expect respectful and professional interactions at all times, including communication with our employees, contractors, partners, and other clients.
• Non-Discrimination: We do not tolerate discrimination based on race, gender, ethnicity, religion, sexual orientation, age, or disability in any aspect of our operations.
• Anti-Harassment: We strictly prohibit harassment, bullying, or any form of threatening behavior.

6. Compliance and Regulation

Ross Kingdom LTD complies with all applicable local and international laws and regulations, including but not limited to:

• Israeli consumer protection and data privacy statutes
• Regulations relevant to AI, robotics, and drone technology research
• Global data protection standards (e.g., GDPR when applicable)
• International export controls for hardware and software (if applicable)

Accordingly, clients in other jurisdictions must ensure that they use our services in compliance with local laws and regulations.

7. Confidentiality and Intellectual Property

• Confidential Information: We keep information shared between our clients and the Company confidential, except when law or a regulatory mandate requires disclosure.
• Intellectual Property (IP) Rights: Ross Kingdom LTD or our licensors own all IP produced or licensed by the Company—such as software code, AI algorithms, patents, and trademarks—unless we agree otherwise in writing.

8. Business Conduct and Ethics

Ross Kingdom LTD upholds the highest standards of ethical conduct, and we expect our clients, partners, and suppliers to demonstrate the same integrity. Please report any suspicion of bribery, corruption, or unethical behavior to us immediately.

9. Dispute Resolution

We aim to resolve disputes amicably and efficiently. If a dispute arises, please contact our support team or your relevant account manager. Furthermore, if informal negotiations fail, we will resolve disputes according to the procedures outlined in our Terms and Conditions or any applicable contractual agreement.

10. References to Other Policies

We design this Company Policy to complement our other policies. Therefore, we encourage clients to review the following detailed guidelines:

• Privacy Policy: The Privacy Policy details how we collect, use, and protect personal data.
• Terms and Conditions: The Terms and Conditions govern the overall use of our services, websites, and products.
• Refunds and Returns Policy: The Refunds and Returns Policy outlines conditions and procedures for refunds or returns.

11. Changes to this Company Policy

We may update or modify this Company Policy from time to time. We will post any changes on our website with an updated “Last Updated” date. When you continue to use our services after we post changes, you accept the revised Policy.

12. Contact Us

If you have any questions, concerns, or feedback regarding this Company Policy, please contact us:

• Email: [email protected]
• Website: https://ross-kingdom.com/contact-us